INTERNET BANKING

There is currently a phone scam taking place whereas members are being contacted by scammers stating something similar to the following...that they are calling from a security company and that the members card has been deactivated and they need to press one to reactivate it. THIS IS A SCAM. THIS IS NOT A CALL FROM OUR CREDIT UNION. PLEASE HANG UP IF YOU RECEIVE A CALL SIMILAR TO THE ABOVE.

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NOTICE OF CHANGES IN TEMPORARY NCUA INSURANCE COVERAGE FOR TRANSACTION ACCOUNTS

All funds in a ‘‘noninterest-bearing transaction account’’ are insured in full by the National Credit Union Administration through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to members under the NCUA’s general share insurance rules.

The term ‘‘noninterest-bearing transaction account’’ includes a traditional share draft account (or demand deposit account) on which the insured credit union pays no interest or dividend. It does not include any transaction account that may earn interest or dividends, a negotiable order of withdrawal (‘‘NOW’’) account, money market deposit account, and Interest on Lawyers Trust Account (‘‘IOLTA’’), even if share drafts may be drawn on the account. For more information about temporary NCUA insurance coverage of transaction accounts, visit www.ncua.gov.

(This notice applies to Free Checking Accounts and Student Checking Accounts)

DO YOU KNOW WHAT A PHISHING ATTACK IS? A phishing attack is when someone calls you or sends you an email, phishing for information, in this case your debit card or ATM card number and pin number. On Sunday Indianhead Credit Union was one of many financial institutions in the Northeastern United States that was a victim of a phishing attack. Many residents, members and non-members, in Washburn County and Burnett County were called in this phishing attack. When residents were called; the caller (a computer) was identified as coming from Indianhead Credit Union. The caller stated that their debit card or ATM card was blocked because of fraud and they needed to input their card number with their pin number. As soon as the crooks have this information, they will start making fraudulent transactions against the account. Indianhead Credit Union does not make calls on Sunday or make calls to non-members. Also, Indianhead Credit Union would never ask for your card number, if y ou are a member we already have that information, and under no circumstances would we ask for your pin number. It is important that if you receive a call like this, DO NOT GIVE ANY INFORMATION, HANG UP AND CALL THE CREDIT UNION AT 635-8273 OR 1-800-645-9391 and tell the staff what happened. Anyone who gave them their card number needs to contact the credit union or call the fraud line at (800) 264-5578 that is also listed on our web site to have their card closed and identify any fraudulent transactions. The member does not suffer any losses because of a fraudulent transaction. An ounce of prevention is worth a pound of cure, do not respond to phone calls asking for information such as account numbers and do not respond to an email that is asking you to verify information. If you have any questions, please feel free to contact us.

Thanks for visiting Indianhead Credit Union, where we strive to give you excellent, professional and confidential service with a small town touch. With a mission of providing you with a full range of financial products to meet your needs and assist you in building wealth, Indianhead Credit Union looks forward tobeing your partner for many years to come!